True or false: One of the frequently occuring errors has to do with caregivers selecting either the wrong patient or the wrong treatment, care, or service. This is behind the rationale prompting the NPSG requiring the use of two patient identifiers.

1. True

    

2. False

    

Training Tips: The AHAP Staff Challenge is the perfect way to regularly train your staff. If the challenge is a question, forward the e-mail to your staff. Once they answer the question, they will receive immediate feedback on their answers. If your staff doesn't have e-mail access, use this question in different, creative ways.

You can use the question and answer in:

• Posters

• Intranets

• Tent cards placed on tables in staff lounges and cafeterias

• Handouts or quizzes distributed at team meetings

• Reference binder available in staff areas

• Paycheck stuffers

• Newsletters