Fill in the blank: If a patient is unable to participate in decisions about his or her care or treatment, the hospital should involve ___________.

Click here to view the answer.

Training Tips: The AHAP Staff Challenge is the perfect way to regularly train your staff. If the challenge is a question, forward the e-mail to your staff. Once they answer the question, they will receive immediate feedback on their answers. If your staff doesn't have e-mail access, use this question in different, creative ways.

You can use the question and answer in:

• Posters

• Intranets

• Tent cards placed on tables in staff lounges and cafeterias

• Handouts or quizzes distributed at team meetings

• Reference binder available in staff areas

• Paycheck stuffers

• Newsletters