One of healthcare’s biggest concerns has been the misuse of antibiotics and resulting rise in drug-resistant bacteria and infections....

U.S. hospitals are making headway in preventing adverse events, with the Agency for Healthcare Research and Quality estimating that 1.3 million fewer patients were harmed from 2010 to 2013....

The Food and Drug Administration’s (FDA) ban on powdered medical gloves goes into effect tomorrow. The use, advertising, and marketing of powdered surgeon's gloves, patient examination gloves, a...

Today, the CAHPS survey often doesn’t capture the entire picture when it comes to customer satisfaction. To meaningfully improve the patient experience, an organizationwide, proactive approach t...

The Centers for Disease Control and Prevention has released updated guidance for healthcare workers who care for patients with Ebola....

The Helping Hospitals Improve Patient Care Act was introduced to the House of Representatives last Wednesday, with the goal of reforming Medicare payments to improve care quality. One of the bill&rsqu...

Here we will focus specifically on tracer training and implementation: the "who," "what," and "when" of this key component of a continuous survey readiness plan. This i...

What are your biggest job challenges and priorities? Give us your feedback as we prepare accreditation compliance products for 2016....

It’s been almost five months after CMS publicly released its hospital star ratings system amidst widespread controversy and opposition. Now, a new study by WalletHub has provided evidence that h...

Burnout drains organizations of their mission and leads to costly and sometimes lethal consequences. Quint Studer, in his new book Healing Physician Burnout, defines burnout as a progressive loss of i...