Joint Commission leaders call for high reliability in hospitals

February 13, 2026
Accreditation & Quality Compliance Advisor
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Too many hospitals and healthcare leaders currently experience serious safety failures as routine and inevitable parts of daily work, according to an article published last week in The Milbank Quarterly. In the article, authors Mark R. Chassin, MD, FACP, MPP, MPH, president and CEO of The Joint Commission; and Jerod M. Loeb, PhD, executive vice president for healthcare quality evaluation at The Joint Commission, urge hospitals to make the substantial changes necessary to achieve the ultimate goal of zero patient harm by adapting lessons from high-risk industries.

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