A while back we discussed the two tribes that inhabit the healthcare world—the finders and the fixers. During that discussion, I advised the development of a more robust participation on the part of the finders, so the fixers can focus on the fixing, as opposed to having to go out and find stuff to fix (during safety rounds, etc.). This week I’d like to focus on a very important group in the finder tribe: the environmental services staff (EVS).

Read on.