Q: Who should I consider as good candidates to lead the patient rights chapter? ...

Organizations that have practiced for the live on-site event always do better for the real thing. Everything from notification of the survey to the process of escorting surveyors to the survey room ...

We’re looking for AHAP members who have a success story they’d like to share, either at our next working group call or in an upcoming newsletter article? If you are interested in speakin...

Q: What are some basic strategies I can use to encourage my staff to stay compliant at all times?...

There are certain requirements and regulatory factors that pose perpetual challenges for hospitals, familiar burdens that elicit nods of understanding and sympathy when organizations discuss the barri...

There are certain requirements and regulatory factors that pose perpetual challenges for hospitals, familiar burdens that elicit nods of understanding and sympathy when organizations discuss the barri...

Hospitals should be aware of several important changes that were published in the May 16 Federal Register, effective July 16. CMS has made more than two dozen changes to the hospital Conditions of Par...

In 1985 I was working in the corporate public ­relations office for a Fortune 100 company. It was an environment right out of the Dilbert comic strip-except that Dilbert had not been invented yet,...

In 2011, AHAP reported that accreditation professionals and survey coordinators saw a marginal uptick in salaries. After a dismal 2010, 6% fewer professionals received no increase between 2010 and 201...

It can't be emphasized enough that you should consider which issues have the potential for successful clarification as soon as you are aware of the findings. Start your research as soon as you suspe...