There are certain requirements and regulatory factors that pose perpetual challenges for hospitals, familiar burdens that elicit nods of understanding and sympathy when organizations discuss the barri...

Test your staff's knowledge of The Joint Commission's rights, ethics, and communication standards. Answers are on p. 12....

There are certain requirements and regulatory factors that pose perpetual challenges for hospitals, familiar burdens that elicit nods of understanding and sympathy when organizations discuss the barri...

In 2009, The Joint Commission added Leadership standard LD.03.01.01, "Leaders create and maintain a culture of safety and quality throughout the hospital," to recognize that behavior that in...

It was a simple mistake she's still ashamed she made, but luckily when Elizabeth Butler, BA, a fourth-year medical student at the University of Massachusetts, took the stitches out of the wrong woman,...

Despite already being below the national average on patient falls, Lallie Kemp Regional Medical Center's staff and leadership still felt falls were happening too often. The small but busy 25-bed criti...

Editor's note: Columnist Catherine Hinz, MHA, works as a leader in patient safety at HealthEast Care System in St. Paul, Minn. Previously, she worked at PatientSafe Solutions, Inc., and has completed ...

It was a simple mistake she's still ashamed she made, but luckily when Elizabeth Butler, BA, a fourth-year medical student at the University of Massachusetts, took the stitches out of the wrong woman,...

Q: During our recent survey, the surveyor cited three instances where the preprocedure H&P was missing elements based on the medical staff rule requirements. How can I clarify this? ...

The Joint Commission Center for Transforming Healthcare released a new Hand-off Communications Targeted Solutions Tool™ (TST) to help health care organizations with the process of passing pati...