In healthcare facilities across the United States, ­x-rays and CT scans are used widely and often. Because of them, patients rarely undergo risky exploratory surgery, and countless lives are undou...

I've been attending a lot of patient safety and quality conferences lately-‘tis the season. As conferences generally go, some are valuable and the networking is great; others are not overly ...

In November 2010, The Joint Commission issued a Sentinel Event Alert requiring all hospitals to screen patients who do not present with a primary mental health diagnosis and are treated in general hos...

In healthcare facilities across the United States, ­x-rays and CT scans are used widely and often. Because of them, patients rarely undergo risky exploratory surgery, and countless lives are undou...

True or False: The Universal Protocol applies to both surgical and non-surgical invasive procedures. ...

Hospitals have been working toward better patient satisfaction for years. Now, with patient experience survey results posted publicly and a new national value-based purchasing system in place, it's mo...

With the advent of electronic health record implementation, never-ending administrative duties, and unrelenting changes, it's no surprise that practitioners often talk about losing the joy of caregi...

Hospitals have been working toward better patient satisfaction for years. Now, with patient experience survey results posted publicly and a new national value-based purchasing system in place, it's mo...

I was recently out to a business lunch and had an amazing server who clearly delighted in the work she was doing. When a colleague complimented her service excellence, she replied, "I think of ...

This fall, The Joint Commission Center for Transforming­ Healthcare will release its Targeted Solutions Tool™ addressing wrong-site surgery. The tool is part of the Center's Targeted Solutio...