Healthcare providers face a number of difficult challenges in the year ahead, only one of which is to improve patient care while reducing costs. The way to success, according to Maureen Bisognano, p...

Are you questioning your readiness for the recently approved Joint Commission patient-provider communication standards? Although these standards don’t have a firm implementation date when they...

Q. Can you give an update on Universal Protocol™? What is currently expected of us?...

Case studies California hospital develops electronic med rec application. March, p. 8. Capturing pharmacy interventions as near misses. Dec., p. 1. Colorado hospital evaluates ‘missed opportunit...

As cliché as it might sound, the start of a new year brings a new opportunity to pause and plan for the 12 months ahead. Even though many of us run operations on a separate fiscal year, where b...

Inside: Better teams, better checklists, better care Critical to your QI efforts: Engaging busy bedside nurses New year, new patient safety resolutions Can you give us a review of cur...

Improving nursing-sensitive indicators (NSI) or organizational indicators with a nursing component requires participation of direct-care bedside nurses. Quality improvement (QI) programs designed by o...

Editor’s note: The following column explores patient safety from the perspective of a newcomer to the patient safety field. Columnist Catherine Hinz, MHA, currently works at PatientSafe Solution...

Many of those who work in hospitals know there is always potential for staff to make mistakes, and that those mistakes might cause patient harm. Hospitals are constantly working toward better patient ...

Q. What should hospitals be focusing on in 2011?...