Collective experience from The Greeley Company’s consultants supports the Joint Commission’s November Perspectives, identifying medication storage as a problem. The CMS and The Joint Comm...

As a healthcare accreditation consultant and quality management professional, I have been exposed to a variety of improvement models within healthcare organizations: Plan, Do, Check, Act (PDCA), Total...

Let’s throw a pair of numbers out there: 26% and 3%. Those are the percentages for emergency department (ED) diversion rates Providence St. Joseph Medical Center, Burbank, CA, saw prior to and a...