True or False: Prepackaging, such as unit doses for Coumadin and premixed bags of heparin, has reduced the need to educate patients on the risks of food-drug interactions. ...

Editor's note: Previously, Sena Blickenstaff, BSN, MBA, principal with Compass Clinical Consulting, discussed how leadership can influence culture to improve patient safety. This month, she continue...

Editor's note: In this new feature, BOJ advisor Jodi Eisenberg, MHA, CPHQ, CPMSM, CSHA, manager of accreditation, clinical compliance, and policy management for Northwestern Memorial Healthcare in C...

Hospital executives are lashing out at the Centers for Medicare & Medicaid Services and its emergency department throughput metrics posted on the Hospital Compare website. The measures are the fe...

A team from Brigham and Women's Hospital in Boston, collaborating with a team in Bern, Switzerland, is closer to a formula that accurately predicts which patients with medical illnesses (but not sur...

A recent study from Truven Health Analytics found that 71% of ED visits made by patients with employer-sponsored insurance coverage are for non-urgent issues or are preventable with proper outpatien...

After reading this article, you will be able to: ...

True or False: Hospitals must inform patients regarding the complaint management process. This includes providing patients with contact information for registering a complaint with the state health ...

The Joint Commission has released a fact sheet about its behavioral healthcare accreditation program. Click the link above for more information on the requirements and benefits of accreditation, and...

Join us for the 7th Annual Association for Healthcare Accreditation Professionals (AHAP) Conference on June 6-7 in Las Vegas! Previous attendees can attest – The AHAP conference provides inval...