For our final 2013 benchmarking survey and report, we decided to go back to our first year to see if one of our original surveys would benefit from and update so we could compare and contrast how thi...

As I wander around the countryside visiting hospitals of all shapes and sizes, there are a few common challenges that seem to give just about everyone fits. And probably among the most common of commo...

In July 2003, The Joint Commission proposed, as part of its Universal ProtocolTM procedures, a requirement for hospitals to perform a timeout immediately prior to a procedure. A year later, the requir...

Medicare is proposing assigning stars or a different easily understood symbol to hospitals so patients can more easily compare the quality of care at various institutions. The ratings are based on som...

In early June, representatives from farming and healthcare convened at the White House to discuss a common thread that links the two industries: antibiotic resistance....

Senior leadership should ensure that decisions regarding quality are: ...

Wrong-patient, wrong-site, or wrong-procedure errors top the list of sentinel event statistics reported to The Joint Commission through the second quarter of 2015....

New study looks at severity of adverse events among different surgical categories and how that data impacts quality improvement....

Name the two major federal laws that support the use of interpreters....

The Mayo Clinic experienced a highly publicized case of drug diversion back in 2008, where a nurse was caught stealing fentanyl from patients about to have a catheter inserted. The incident prompted t...