Editor’s note: The following column answers some data-related questions on “Patient Safety Talk,” an HCPro listserv that addresses many of the topics covered in this newsletter and i...

Don’t forget that the latest edition of the Survey Coordinator’s Handbook will be posted for members on the Website at the end of the month. ...

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Healthcare providers face a number of difficult challenges in the year ahead, only one of which is to improve patient care while reducing costs. The way to success, according to Maureen Bisognano, p...

When I was first accepted into my graduate program for healthcare administration, I remember scanning the coursework that I was about to undertake for the next two years. While investigating all the c...

Thanks to all who participated in last week’s Working Group Call....

Inside: Flu prevention: Methods to reach staff, community Revisiting the Universal Protocol for simple, one-person procedures Ensuring compliance at your organization Continued discus...

Starting in 2011, the Centers for Medicare & Medicaid Services (CMS) plan to add new standards for patient safety measures to its Hospital Compare website in order to enhance the effectiveness of ...

As consultants, we still see citations issued to hospitals for failure to adequately monitor clinical contracted services provided to their patients. Do you know whether you are doing a satisfactory j...

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