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Starting in 2011, Joint Commission surveyors will begin looking at—but not scoring—new standards for patient-centered communication. These standards were approved in December 2009 and publ...

Q. What should hospitals be focusing on in 2011?...

They Joint Commission has approved a new National Patient Safety Goal (NPSG) set to go into effect in 2012. The new goal focuses on catheter-associated urinary tract infection (CAUTI), and will be a...

After reading this article, you will be able to: Describe how CMS defines circumstances for reporting drug administration errors Discuss CMS' definitions for reportable events in terms of dr...

AHAP is happy to announce that its next Working Group Call will take place on Thursday, October 21 at 3 pm EST (2 pm Central, 12 pm Pacific). Further details to come this week, so stay tuned!...

Preventing medical errors and patient harm is a top priority for most hospitals. Physicians, nurses, and other clinicians do not enter their professions to produce poor outcomes....

The Department of Health and Human Services (HHS) issued a press release this week to give added support to The Centers for Medicare & Medicaid Services (CMS) Conditions of Participation (COP) r...

True or false: When preparing to administer blood or blood products, it is important to use a two-person verification process to ensure that the correct patient is getting the correct product. ...

Two former language-expert hospital administrators in conjunction with Language Line Services have released a new report called “The New Joint Commission Standards for Patient-Centered Care,&r...