The July issue of the AHAP Insider is now posted on the AHAP website and available for download. This quarter’s issue features the 2012 salary survey results benchmarking report, profiles of t...

Q: Who should I consider as good candidates to lead the patient rights chapter? ...

Q: What is the best way to present the findings report to my organization? ...

Upcoming working group call...

In 2009, The Joint Commission added Leadership standard LD.03.01.01, ”Leaders create and maintain a culture of safety and quality throughout the hospital,” to recognize that behavior that ...

AHAP is gathering tried-and-tested tracers, policies, and education/training materials for the upcoming launch of our new membership benefit: a library full of sample forms and tools to help you wi...

Join us for the 7th Annual AHAP Conference on June 6-7 in Las Vegas! Previous attendees can attest – The AHAP conference provides invaluable knowledge and education you can’t get anywher...

On July 20, a gunman set off tear gas and opened fire in a crowded Aurora, Colo., theater at a midnight movie screening, killing 12 and injuring 58 others....

Every few months we like to send out a request looking for member success stories—a new policy, a successful way of addressing a top cited standard, a new quality initiative—that a membe...

After reading this article, you will be able to: Discuss the role of tracers in recent Joint Commission surveys Identify items discussed during the survey that were not covered in the survey ...