Editor's note: Patrick Pianezza, MHA, currently works for VEP Healthcare as the manager of patient experience, overseeing patient experience and special projects across VEP's vast networks of emergenc...

This tool, a patient safety expectations badge, is part of an overall contract between leadership and staff members to help build a better culture of safety in their organization. "The first time...

Studies show that income, the number of primary care physicians, and the quality of nursing homes impact readmission rates...

Journal for Healthcare Quality issue focuses on importance of involving patients and families...

As measles cases increase across the country, some physicians are adopting a hardline stance against unvaccinated patients...

Three years after cutting a deal for $1.9 billion in federal funding, Oregon is seeing improvements ...

CMS issued a recent memo with updates to the Interpretive Guidelines impacting hospitals across several areas. The memo updated portions of existing guidelines. In addition, the guidelines address...

Although transparency is often met with fears of litigation, experts identify four domains where quality improvement relies on open communication...

Two studies published in the Journal of the American Medical Association (JAMA) indicate that improvements in surgical care are not dependent on tracking surgical complications....

Studies show that income, the number of primary care physicians, and the quality of nursing homes impact readmission rates...