Editor’s note: Patrick Pianezza, MHA, has worked with the Studer Group and Johns Hopkins Hospital. In his most recent role, his work drove organizational performance in HCAHPS to an all-time ho...

More than 2,500 general hospitals in the United States received Hospital Safety Scores, and although 32% received an “A,” patient safety experts say those numbers aren’t high enough....

Look at any hospital ranking system and you’ll see the same headlines: “Best hospitals in the U.S.,” or “Top-ranked hospitals in the country.” Although these are attentio...

First the good news: Patient-controlled analgesia (PCA) pumps equipped with patient monitoring devices have helped avoid adverse events and saved hospitals money. The bad news? Hospitals are generally...

In case hospitals weren’t devoting enough attention to preventing central line–associated bloodstream infections (CLABSI), The Joint Commission has released a new toolkit to equip hospital...

More than 2,500 general hospitals in the United States received Hospital Safety Scores, and although 32% received an “A,” patient safety experts say those numbers aren’t high enoug...

When it comes to projects for improving the culture of safety in any healthcare organization, the first question is usually the same in most facilities: “Where do we start?” The Cente...

After reading this article, you will be able to: · Describe influences on leadership toward promoting a stronger culture of safety · Discuss Six Sigma’s strengt...

Editor’s note: The following report was authored by BOJ advisor Elizabeth Di Giacomo-Geffers, RN, MPH, CSHA, a healthcare consultant in Trabuco Canyon, Calif., and former Joint Commission sur...

Editor’s note: In this new feature, BOJ advisor Jodi Eisenberg, MHA, CPHQ, CPMSM, CSHA, manager of accreditation, clinical compliance, and policy management for Northwestern Memorial Healthcar...