There has been a growing sense of urgency around CMS surveys among accreditation professionals in recent years. The anxiety once reserved for Joint Commission visits has drifted much more into anticip...

We hear it time and time again in healthcare: It's all about communication. This is particularly important and complex in the area of patient rights. Misunderstandings abound on both sides of healthca...

There are two sections that would affect transplant centers. The first relates to transplant center reports to CMS. The current CoP requires notification of certain changes related to the transplant c...

Test staff members' knowledge of healthcare-associated infections with the following questions. Answers are on p. 12....

Patient satisfaction and quality of care matter to most frontline staff and other hospital employees, and they certainly matter in terms of reimbursement. The Hospital Consumer Assessment of Healthcar...

Conducting a timeout, including the use of a checklist, before beginning a surgery is a well-known requirement of The Joint Commission-it has been a standard of quality care for years now. Staff in op...

There has been a growing sense of urgency around CMS surveys among accreditation professionals in recent years. The anxiety once reserved for Joint Commission visits has drifted much more into anticip...

Conducting a timeout, including the use of a checklist, before beginning a surgery is a well-known requirement of The Joint Commission-it has been a standard of quality care for years now. Staff in op...

A recent study from Truven Health Analytics found that 71% of ED visits made by patients with employer-sponsored insurance coverage are for non-urgent issues or are preventable with proper outpatien...

At Baylor Health Care System, many nurses do more to develop professionally than simply attend continuing education meetings and classes, including one program that conducts practice-based projects ...