While there are many mandates brought about by healthcare reform, healthcare organizations are beginning to understand how much they truly need to partner with their patients in care....

Test staff knowledge on The Joint Commission's medication management standards with the following questions. ­Answers are on p. 12....

Tucked away on the far side of mountain passes in northeast Oregon, the 25-bed critical access Grande Ronde Hospital in La Grande provides much-­needed care for a populace that can be cut off from...

Tucked away on the far side of mountain passes in northeast Oregon, the 25-bed critical access Grande Ronde Hospital in La Grande provides much-­needed care for a populace that can be cut off from...

Mistakes happen. Many times when mistakes happen in hospitals, the hospital's system and process design has at least in part failed a frontline provider. How much of a human error is truly the fault o...

Mistakes happen. Many times when mistakes happen in hospitals, the hospital's system and process design has at least in part failed a frontline provider. How much of a human error is truly the fault o...

All day and all night, healthcare providers try to help people heal and feel better. They take care of sick patients, both the chronic and acutely ill. Much of the care-and the outcomes that follow-is...

Every so often, an incident occurs that brings the topic of locks on patient bathroom doors back to the forefront of our minds. It truly is one of a clinician's nightmares-to know a patient needs help...

The expression "many hats" has long been a phrase used to describe survey coordinators. Rare is the survey coordinator or accreditation professional who is responsible for survey preparation...

The Joint Commission is seeking comments through February 26, 2013 on a proposed National Patient Safety Goal (NPSG) on the management of alarms as an important patient safety issue. Comments can be...