In 1985 I was working in the corporate public ­relations office for a Fortune 100 company. It was an environment right out of the Dilbert comic strip-except that Dilbert had not been invented yet,...

Editor's note: Guest columnist Kate Smith, RN, is director of quality improvement at ­Newton Medical Center in ­Covington, Ga. ...

Hospitals should be aware of several important changes that were published in the May 16 Federal Register, effective July 16. CMS has made more than two dozen changes to the hospital Conditions of Par...

Despite already being below the national average on patient falls, Lallie Kemp Regional Medical Center's staff and leadership still felt falls were happening too often. The small but busy 25-bed criti...

It was a simple mistake she's still ashamed she made, but luckily when Elizabeth Butler, BA, a fourth-year medical student at the University of Massachusetts, took the stitches out of the wrong woman,...

There are certain requirements and regulatory factors that pose perpetual challenges for hospitals, familiar burdens that elicit nods of understanding and sympathy when organizations discuss the barri...

There are certain requirements and regulatory factors that pose perpetual challenges for hospitals, familiar burdens that elicit nods of understanding and sympathy when organizations discuss the barri...

True or False: Hospitals must have a procedure in place that explains what to do and how to respond to hazardous materials or waste spills. ...

It can't be emphasized enough that you should consider which issues have the potential for successful clarification as soon as you are aware of the findings. Start your research as soon as you suspe...

The July issue of the AHAP Insider is now posted on the AHAP website and available for download. This quarter’s issue features the 2012 salary survey results benchmarking report, profiles of t...