True or false: Hospitals must monitor the timeliness of reporting routine critical test results and values....

Culture of safety Illustrating the cost of poor quality. Aug., p. 1. Survey: Most hospitals make culture of safety a priority. May, p. 12....

When a new patient enters a hospital, staff membersgenerally follow the same routine. The admitting nurse asks the patient’s name, date of birth, symptoms, and any allergies to any medications....

When a patient visits his or her doctor, a certain level of trust is inherent in the interaction. Just as a consumer might expect an auto mechanic to diagnose the cause of an engine that stalls, or a ...

Inside: More attention being paid to diagnosis errors Patient safety Q&A Joint Commission, HHS release new video about healthcare communication Patient photos help reduce medication errors in psyc...

Accreditation alternatives Documentation control highlights ISO certification. July, p. 1. Switching accreditors and Medicare reimbursement. July, p. 4. Washington hospital moves to DNV accreditation....

On September 23, 2009, Cindy McKeon, BS, BSMT, MS, MBA, ASEP, lab director of Bothwell Regional Health Center, in Sedalia, MO, received the greatest birthday news one could hope for while being survey...

Collective experience from The Greeley Company’s consultants supports the Joint Commission’s November Perspectives, identifying medication storage as a problem. The CMS and The Joint Comm...

As a healthcare accreditation consultant and quality management professional, I have been exposed to a variety of improvement models within healthcare organizations: Plan, Do, Check, Act (PDCA), Total...

Let’s throw a pair of numbers out there: 26% and 3%. Those are the percentages for emergency department (ED) diversion rates Providence St. Joseph Medical Center, Burbank, CA, saw prior to and a...