Month 11 post-survey tips Editor's note: In this new feature, BOJ advisor Jodi Eisenberg, MHA, CPHQ, CPMSM, CSHA, manager of accreditation, clinical compliance, and policy management for Northwester...

Table of Contents Building a better narrative p. 5 How do you use healthcare professionals’ natural storytelling abilities to build a better medical record? Find out how one organization did so...

Is everything you need to know in the medical record? While we rely on the medical record (be it paper, electronic, or hybrid) to create a complete portrait of a patient's overall care, the human f...

Fill in the blank: A patient’s learning needs and ability to learn should be assessed ___________________....

The Joint Commission revised the language to its pain management standard to encourage healthcare organizations to manage pain by using pharmacologic and nonpharmacologic strategies. ...

Editor's note: In this feature, BOJ advisor Jodi Eisenberg, MHA, CPHQ, CPMSM, CSHA, manager of accreditation, clinical compliance, and policy management for Northwestern Memorial Healthcare in Chica...

CMS develops Conditions of Participation (CoP) that healthcare organizations must meet to participate in the Medicare and Medicaid programs. According to CMS, these health and safety standards are t...

Fill in the blank: Each patient should have a written plan of care that has ______________ and ___________________....

The Joint Commission is allowing the public to download its new Patient Safety Systems chapter, which is effective January 1, 2015....

At least ___% of your fire drills should be unannounced....