When a non-English speaking patient is hospitalized, the hospital must provide translation services. These services could include an on-site interpreter. Name at least one other option....

Q: Do you have any suggestions for how to conduct orientation on survey readiness?...

A new player has entered the field for hospital accreditation: The Center for Improvement in Healthcare Quality (CIHQ) has received deeming authority from CMS for acute care hospitals. CIHQ joins The ...

Everyone in healthcare knows about the struggles of medication reconciliation and its impact on patient safety and care. The Joint Commission takes notice, building standards and safety goals around s...

Last month in BOJ, we began our discussion of a number of key memos CMS has released ­impacting hospitals this year. Let's continue our analysis by ­examining luer misconnections, new Interpretive Gui...

Too many hospitals and healthcare leaders currently experience serious safety failures as routine and inevitable parts of daily work, according to an article published last week in The Milbank Quarter...

Fill in the blank: When behavioral management techniques such as restraint are used, it is important to use _____________....

Q: Do you have any suggestions for how to keep my survey readiness team organized and prepared for survey?...

A nurse leader advocates for "positive deviance" in nursing—bending or tweaking rules or guidelines in the interest of positively affecting patient care, even though there is no outco...

The latest issue of the AHAP Insider has been posted to the site and can be found by clicking the link above. ...